At ClockPen Solutions ("we", "our", "us"), we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, and share your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

1. Personal Information
   When you engage with our services, we may collect personal information, including:

   • Name
   • Email address
   • Phone number
   • Company name
   • Payment information
   • Any other details you provide to us during communications or service requests.

2. Technical Information
   When you visit our website, we automatically collect technical information, including:

   • IP address
   • Browser type
   • Operating system
   • Pages visited and time spent on our website
   • Cookies and similar tracking technologies.

2. How We Use Your Information

We use the information collected to provide, improve, and secure our services, including:

1. Service Delivery
   We use your personal information to fulfill service requests, communicate with you, and manage project details.

2. Billing and Payments
   Your payment details are used to process transactions related to the services you request.

3. Communication
   We use your contact information to send updates about your project, respond to inquiries, and provide customer support.

4. Improvement of Services
   Technical information helps us improve the functionality and performance of our website and services, as well as analyze visitor traffic.

5. Legal Compliance
   We may use your information as necessary to comply with applicable laws and regulations or in response to legal requests.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

1. Service Providers
   We may share your information with trusted third-party service providers who assist in providing our services (e.g., payment processors, hosting providers). These third parties are contractually obligated to keep your information confidential.

2. Legal Obligations
   We may disclose your personal information when required by law, such as in response to a court order or government request, or to protect our rights and the safety of others.

3. Business Transfers
   In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed as completely secure. You provide your information at your own risk.

5. Your Rights

You have the right to:

1. Access Your Information
   You may request a copy of the personal information we hold about you.

2. Correct Your Information
   If your personal information is incorrect, incomplete, or outdated, you can request its correction.

3. Delete Your Information
   You may request the deletion of your personal information where applicable by law, except for data we are legally required to retain.

4. Object to Processing
   You can object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect information such as browser type, browsing history, and preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the retention period has expired, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when visiting them.

9. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services after changes are made constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@clockpensolutions.com
• Phone: +639688992984