These Terms and Conditions ("Agreement") govern your use of services provided by ClockPen Solutions ("Company", "we", "our", "us"). By engaging in our services, you ("Client") agree to be bound by this Agreement. Please read it carefully.
1. Services
ClockPen Solutions provides IT services including, but not limited to
- Web Design and Development
- Graphic Design
- Web Hosting and Domain Services
- Software Maintenance and Support
The specific scope of services, deliverables, and timelines will be outlined in a separate project agreement or proposal for each engagement.
2. Client Responsibilities
As the Client, you agree to:
Provide Necessary Materials
You are responsible for supplying all content, materials, and resources necessary for the completion of the project. This includes, but is not limited to, text, images, logos, and other media relevant to your website or design project.Obtain Licenses and Permissions
It is your responsibility to obtain and provide any licenses, permissions, or rights required to use the content provided for the project. This includes securing rights to use images, fonts, videos, and other third-party content. We will not be held liable for any infringement issues that arise due to the use of unauthorized materials.Cooperate with Us Throughout the Project
You agree to collaborate with our team in a timely manner, attending scheduled meetings, providing feedback, and responding to requests for information or materials. Cooperation is essential to ensuring project timelines are met and deliverables are completed efficiently.Review and Approve Deliverables
You are responsible for reviewing and approving all deliverables. No deliverables will be considered final or published without your express written approval. We will not be liable for any issues arising from published content that has been approved by you.
3. Payments
Payment Terms
Payment terms will be specified in the project agreement or proposal. Typically, payments will be structured in installments, including an initial deposit before work begins, progress payments during the project, and a final payment upon completion.Late Payments
Payments must be made within the timeframe specified in the project agreement. Failure to pay within this period may result in the suspension of services, delays, or termination of the project. Late payments may incur interest or fees at a rate specified in the project agreement.Non-Refundable Deposits
Deposits made to initiate the project are non-refundable unless explicitly stated in the project agreement. If the project is terminated by the Client, no refunds will be issued for work already completed.
4. Revisions and Change Requests
Revisions
The project agreement will outline the number of revisions included. Additional revisions beyond the agreed-upon scope will be subject to additional charges, which will be communicated and agreed upon prior to proceeding.Scope Changes
Any changes to the original project scope (such as new features, additional pages, or design changes) will be subject to a formal change request and may result in adjustments to the project timeline and costs.
5. Intellectual Property
Ownership of Deliverables
Upon final payment, ownership of the final deliverables will be transferred to the Client. However, we retain the right to use any work created for portfolio purposes unless otherwise agreed in writing.Pre-Existing Intellectual Property
Any pre-existing intellectual property, including code, frameworks, templates, or designs, used in the development of the project remains the property of ClockPen Solutions. The Client receives a non-exclusive, royalty-free license to use this intellectual property as part of the final deliverables.
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the course of the project. This includes, but is not limited to, business plans, client data, and other non-public information.
7. Limitation of Liability
To the fullest extent permitted by law, ClockPen Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or use arising from or related to the services provided.
In no event shall our total liability exceed the amount paid for the services rendered under this Agreement.
8. Termination
Termination by Client
The Client may terminate this Agreement at any time by providing written notice. However, the Client remains liable for payment of services rendered up to the date of termination. Any work completed or partially completed before termination will be billed accordingly.Termination by Company
We reserve the right to terminate this Agreement if the Client fails to fulfill its obligations, including failure to provide necessary materials, cooperate in a timely manner, or make payments as agreed.
9. Governing Law
This Agreement is governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the courts of the Republic of the Philippines.
10. Amendments
ClockPen Solutions reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to the Client in writing, and continued use of our services constitutes acceptance of the amended terms.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: info@ clockpensolutions.com
- Phone: +639688992984